Terms of service
By placing an order with Andaz-e-Rawayat, you automatically agree to the following streamlined terms:
1. Orders & Pricing
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All prices are in PKR and include local taxes.
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We reserve the right to cancel any order due to incorrect pricing, system glitches, or stock unavailability.
2. Product & Color Variations
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Slight color variations may occur due to photographic lighting and mobile screen settings.
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We are not liable for fabric damage caused by incorrect washing or tailoring. Dry cleaning or gentle hand-washing is recommended.
3. Cash on Delivery (COD) Rules
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Deliveries take 3 to 7 working days across Pakistan.
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Important: Courier rules strictly prohibit opening the sealed flyer before handing over the full payment to the rider.
4. Strict Exchange-Only Policy (No Refunds)
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No Cash Refunds: We maintain a strict Exchange-Only policy. Cash refunds are not issued under any circumstances.
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7-Day Limit: Exchange requests must be made within 7 days of delivery via WhatsApp.
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Condition: Articles must be unworn, unwashed, and unstitched with original tags. Cut or altered fabric cannot be exchanged.
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Courier Charges: The customer bears the shipping cost to send items back for standard exchanges (size/design preference).
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Damaged Items: Defective or wrong items will be replaced at zero extra cost if reported with photo proof within 48 hours.
5. Copyright & Legal
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All product designs, photos, and brand imagery are the exclusive intellectual property of Andaz-e-Rawayat. Legal action will be taken against unauthorized duplication.
Customer Support: WhatsApp us at [ 03244755350 ] (Mon–Sat, 11 AM – 8 PM).