Refund policy

At Andaz-e-Rawayat, we strive to deliver premium traditional wear to your doorstep. Please note that we offer exchanges only and do not have a refund policy.

1. The 7-Day Exchange Window

• You can request an exchange for any article within 7 days of delivery.

2. Conditions for Exchange

• Items must be unworn, unwashed, unstitched, and undamaged with all original tags and packaging intact.

• Unstitched Fabric: Must be returned in its complete, uncut length. Cut or altered fabric cannot be exchanged.

• Sale Articles: Items purchased on sale or clearance are final and are not eligible for exchange unless a genuine manufacturing defect is proven.

3. Damaged or Wrong Items

• If you receive a defective or incorrect suit, contact our customer support team within 48 hours of delivery with clear photos via WhatsApp at [ 03244755350 ].

• We will replace the item with the correct/undamaged article at zero extra cost to you.

4. Delivery & Logistics

• Change of Mind/Size Issues: If you wish to exchange a product for a different size or design, the customer will bear the return courier charges to send the package back to our fulfillment center.

How to Request an Exchange

Simply send a message with your Order ID and the reason for the exchange to our official WhatsApp support number at [ 03244755350 ]. Our team will guide you through the return mailing details.